Shipping

Australia

Order Amount	Fee	Estimated delivery time
More than $199	FREE	2-7 BUSINESS DAYS
Less than $199	$10.95	2-7 BUSINESS DAYS
Express (5kg Satchel)	$25	1-5 BUSINESS DAYS

Your orders will be packed and posted within 3 business days of purchase. In busy periods such as Christmas or large restocks and sales please allow more time.  Once dispatched, shipping time will vary depending on the type of shipping selected.  We use Australia Post as a courier service. Once your order has been sent the delivery times are outside of our control.

Estimated delivery times vary based on where you live and at busy times of the year e.g., Christmas and Easter.

We understand how exciting it is to receive mail and we promise we will always make every effort to get your order to you as fast as possible!

The Rainbow Toybox does not take any responsibility if an item does not arrive to you in time for a certain date due to postage delays.

Uncollected or forfeited parcels will incur additional shipping costs to be resent if returned to sender.  

Returns

We hope you’re happy with your Rainbow Toybox order, but if you want to return or exchange a product for ‘change of mind’ or another similar reason you must contact us within 7 days of delivery of the product and we must have received the product within 30 days of the date of delivery. Please refer to our terms and conditions for more information on our returns policy and how to process your refund or credit.